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Patient Care Respresentative (PCR)

Jackson, MS, USA

Job Type:

JXN/CLT: Full Time

To Apply:

Email your resume to careers@magnoliaderm.org with the subject line "Clinton PCR Position"

About the Role

As a Patient Care Represenative at Magnolia Dermatology, you will be the first point of contact for our patients, providing a warm and welcoming environment. You will play a crucial role in ensuring efficient front office operations, managing appointments, and facilitating effective communication between patients and the healthcare team.

Front Desk Operations: Greet and assist patients, visitors, and staff in a friendly and professional manner. Manage the front desk area, including answering phones, responding to inquiries, and handling patient check-ins and check-outs.

Appointment Scheduling: Coordinate and schedule patient appointments, ensuring accuracy and efficiency. Manage appointment calendars, reschedule appointments as necessary, and provide appointment reminders to patients.

Patient Information: Collect and update patient demographic information, insurance details, and medical history. Maintain confidentiality and accuracy of patient records.

Communication: Effectively communicate with patients, healthcare providers, and other team members. Relay important information, address inquiries, and provide clear instructions regarding appointments and procedures.

Administrative Support: Assist with various administrative tasks, including data entry, filing, and managing office supplies. Collaborate with other staff members to ensure smooth daily operation.

Start Date: ASAP

Requirements

  • High school graduate or GED equivalent.


  • At least one year of experience working in a similar role within an outpatient physician office preferred.


  • Excellent communication and interpersonal skills.


  • Proficient in using computer systems and electronic medical records (EMR) software.


  • Ability to multitask, stay organized, and maintain a positive attitude in a fast-paced environment.


  • Understanding of patient confidentiality and compliance with healthcare regulations.

About the Company

Magnolia Dermatology is a leading dermatology practice dedicated to providing exceptional skincare services to our community. We have three locations with clinics in Clinton, Jackson, and Starkville, Mississippi. We are committed to delivering high-quality patient care with a focus on innovation, compassion, and professionalism.

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